Terms of Service

Service Agreement

By booking, you confirm that you are authorized to approve work on the vehicle and that the information you provide is accurate.

Pricing and Payment

Your estimate reflects the selected vehicle, service, and disclosed condition. A $50 deposit reserves the appointment. The remaining balance is due on service day.

Vehicle Condition

Pre-existing damage, unsafe conditions, undisclosed contamination, or conditions requiring specialist remediation may change the scope or require a revised estimate before work begins.

Satisfaction

Tell us promptly if the completed work does not match the agreed scope so we can inspect and make it right under our service guarantee.

TheWashMen Text Messaging

When you choose optional service texts, TheWashMen LLC may send SMS or MMS about your inquiries, quotes, appointments, arrival updates, and payments, including automated messages. Service-message frequency varies. Marketing texts require a separate opt-in and are limited to 4 per month. You can book or purchase without agreeing to text messages.

Message and data rates may apply. Reply STOP to opt out or HELP for help. You may also contact contact@thewashmen.co or (916) 234-3937. Reply START to resume service texts after opting out; this does not enroll you in marketing texts.

Carriers are not liable for delayed or undelivered messages. Read our Privacy Policy for how we handle mobile information and consent.